When many people think of casinos, they picture megaresorts in Las Vegas, blazing with neon lights and glitzy excitement. But a casino is more than just a gambling hall, with food, entertainment, events, and more aimed at making guests feel good and keep them coming back for more.
Casino is a movie about mafia corruption, but it also serves as an epic history lesson about Vegas and how its casinos evolved into the powerhouses they are today. Martin Scorsese combines masterful editing and taut narration to create a thriller that never lags or runs out of steam.
In the old days, casino marketing relied heavily on demographics and income to predict audience behavior. But knowing a person’s age, location, and education doesn’t tell you why they’re visiting your property. They might be visiting for a business meeting, or they could be in town for a family reunion. You need to understand what job they’re “hiring” your venue to do, and then optimize your messaging and marketing accordingly.
For example, if a large number of people are in your casino for events and group business, you need to develop strategies that appeal to these types of visitors, such as elevated entertainment and food offerings, online components to floor games, and increased mobile marketing. This type of casino marketing goes beyond demographics to address a deeper understanding of what makes your customers tick, and how you can best deliver on those needs in the future.